Senior Platform Architect - Remote

Overview

The Senior Platform Architect plays a critical role in guiding customers through their digital transformation journey by providing architectural guidance and technical governance on the ServiceNow platform.

In Short

• Act as an expert across an assigned term of contracts, providing architectural guidance and best practices.
• Build strong relationships with customer technical and business leaders.
• Collaborate with GTM, Delivery, and other teams to bridge sales and execution.
• Help customers establish a technical foundation in the ServiceNow Platform.
• Ensure leading practices around technical governance and instance health.
• Guide teams to provide solutions designed for long-term success.
• Engage with customers across various teams during solution implementation.
• Translate business goals into a customer roadmap.
• Manage technical governance and delivery operating models.
• Support sales efforts by scoping and estimating engagements.

Requirements

• Experience integrating AI into work processes.
• 8+ years of experience in a professional services organization.
• Management consulting experience.
• Ability to travel up to 80%.
• Creativity in running programs independently.
• Success in driving complex issues through analysis.
• ServiceNow certifications in aligned workflow.
• Large program experience in architecture and design.
• Enterprise architecture experience.
• Experience with cloud application technology.

Benefits

• Flexible work environment.
• Opportunities for professional growth.
• Access to training and development resources.
• Inclusive workplace culture.
• Competitive compensation package.