Remote Otter LogoRemoteOtter

Senior Digital Product Manager, Digital Experience Platform - Remote

Posted 9 weeks ago
Product
Full Time
CA, USA
$135,300 - $236,800/year

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Overview

As a Senior Digital Product Manager within the Digital Experience team, you will play a pivotal role in developing and executing the product strategy for the website key pages, focusing on enhancing the customer experience across their journey.

In Short

  • Define product vision and strategy informed by insights and customer pain points.
  • Translate strategy into a multi-quarter product roadmap.
  • Develop an experimentation plan to test and iterate.
  • Lead cross-functional collaborations with various stakeholders.
  • Manage the product lifecycle end-to-end.
  • Establish and maintain relationships with internal and external stakeholders.
  • Gather and prioritize requirements into executable features.
  • Deliver seamless digital user experiences across customer touchpoints.
  • Communicate product status and ROI to stakeholders.
  • Drive a customer-centric focus in product development.

Requirements

  • 8+ years of experience as a Product Manager, preferably in B2B Enterprise.
  • Experience in integrating AI into work processes.
  • Strong oral and written communication skills.
  • Ability to work in a fast-growing international environment.
  • Growth mindset and collaborative skills.
  • Content Management Experience is a plus.
  • Self-starter with strong critical thinking abilities.
  • Passion for building great user experiences.
  • Ability to learn technology quickly.
  • Big picture thinking combined with business acumen.

Benefits

  • Base pay of $135,300 - $236,800, plus equity and variable compensation.
  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Flexible time away plan and family leave programs.
  • Inclusive work environment valuing diverse backgrounds.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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