Senior Change Manager, Enterprise OKR Program - Remote

Overview

This role involves leading change strategies for the enterprise-wide rollout of the OKR framework at ServiceNow, ensuring alignment with business priorities and fostering a performance culture.

In Short

• Design and execute change strategies for OKR framework rollout.
• Partner with senior leadership for cohesive enablement campaigns.
• Conduct stakeholder analyses to assess organizational readiness.
• Build relationships with senior leaders for change sponsorship.
• Collaborate on training experiences for managers and employees.
• Create communication plans to motivate and align teams.
• Coach teams on change management best practices.
• Track metrics to evaluate progress and refine strategies.
• Champion agility and performance mindset within the organization.
• Adapt strategies for global teams to ensure relevance.

Requirements

• 8+ years in organizational change management.
• Experience with enterprise OKR programs or performance management systems.
• Deep understanding of the OKR framework.
• Ability to influence stakeholders at all levels.
• Excellent communication skills for diverse audiences.
• Analytical mindset for measuring change impact.
• Comfortable in fast-paced, dynamic environments.
• Experience integrating AI into workflows is a plus.
• Change management certification preferred.

Benefits

• Competitive base pay with equity options.
• Variable/incentive compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan.
• Family leave programs.