Senior Business Process Consultant, Security Operations - Remote

Overview

The Senior Business Process Consultant plays a crucial role in designing processes on the ServiceNow platform to achieve desired customer outcomes, leveraging expertise in Security Operations.

In Short

• Design processes to optimize customer workflows on ServiceNow.
• Provide expertise in Security Operations during customer engagements.
• Draft user stories and assist customers with acceptance criteria.
• Contribute to leading practices and provide feedback for product development.
• Support professional development through mentoring.
• Engage in complex consulting engagements.
• Collaborate with partners to deliver best practices.
• Utilize AI to enhance work processes and decision-making.
• Travel up to 50% as needed.
• Hold relevant ServiceNow certifications.

Requirements

• 8+ years of experience in professional services or equivalent education.
• Experience leading security operations consulting engagements.
• Industry expertise in Security Operations.
• CISSP or equivalent certifications preferred.
• Proficiency in JavaScript is preferred.
• Ability to work independently and creatively.
• Experience resolving complex issues through analysis.
• Strong collaborative skills.

Benefits

• Work in a flexible and remote environment.
• Opportunity for professional growth and development.
• Be part of a leading technology company.
• Engage with a diverse team of experts.