Principal Platform Architect (ServiceNow) - Remote

Overview

The Principal Platform Architect (ServiceNow) is a technical advisory role responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.

In Short

• Develop strong relationships with CIO and business leaders.
• Analyze and translate business information into an architectural blueprint.
• Engage with customer enterprise architects to position ServiceNow.
• Drive solid instance health and guide remediation of configurations.
• Establish delivery operating model governance.
• Advocate for ServiceNow’s advisory and expert services best practices.
• Contribute thought leadership on optimizing customer outcomes.
• Guide customers through prescriptive solution design.
• Support sales efforts in scoping and estimation.

Requirements

• Experience integrating AI into work processes.
• Canadian citizenship or permanent residency.
• 8+ years in management consulting leadership roles.
• Experience with functional business leaders.
• 10+ years of large program experience.
• Enterprise Architect certification preferred.
• Experience with cloud application technologies.
• Minimum 2 years of ServiceNow Platform experience.

Benefits

• Flexible work environment.
• Inclusive and diverse workplace.
• Opportunities for professional growth.
• Supportive team culture.
• Access to innovative technology solutions.