Principal Platform Architect - HCLS - Remote

Overview

The Principal Platform Architect - HCLS is a strategic technical leader responsible for designing and governing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform, working closely with stakeholders to align capabilities with business objectives.

In Short

• Design end-to-end ServiceNow solutions across various modules.
• Define and maintain the platform’s technical architecture roadmap.
• Lead platform governance and ensure architectural best practices.
• Collaborate with business units to translate needs into technical solutions.
• Provide architectural guidance to developers and administrators.
• Serve as the SME for the ServiceNow platform.
• Contribute to platform innovation and identify improvement opportunities.
• Support development of reusable solutions and technical assets.
• Participate in vendor evaluations and roadmap planning.
• Travel up to 50% for client engagements.

Requirements

• 3+ years management consulting experience in technology.
• Experience in HCLS industry.
• Large program experience leading architecture and design.
• Experience with cloud application technologies like AWS or Azure.
• Familiarity with ServiceNow platform is preferred.
• Knowledge of data modeling and platform data strategies.
• Experience with CI/CD pipelines and DevOps tools.
• Strong executive level communication skills.
• Customer focus and results-driven mindset.
• Ability to thrive in complex environments.

Benefits

• Opportunity to work with a global market leader.
• Flexible work environment with remote work options.
• Access to innovative AI technology and solutions.
• Collaborative culture focused on customer success.
• Career growth opportunities within the organization.