Principal Platform Architect - HCLS - Remote

Overview

The Principal Platform Architect for HCLS at ServiceNow is a strategic technical leader responsible for designing and governing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform, working closely with business stakeholders and technical teams.

In Short

• Design end-to-end ServiceNow solutions across various modules.
• Define and maintain the platform’s technical architecture roadmap.
• Lead platform governance and best practices.
• Collaborate with business units to translate needs into technical solutions.
• Provide architectural guidance and mentorship.
• Serve as the Subject Matter Expert for the ServiceNow platform.
• Evaluate and recommend new capabilities for the platform.
• Contribute to platform innovation and automation.
• Support the development of reusable solutions and technical assets.
• Participate in vendor evaluations and roadmap planning.

Requirements

• 3+ years of management consulting experience.
• Experience in the HCLS industry.
• Large program experience leading architecture and design.
• Enterprise or Solution Architect experience.
• Experience with cloud application technologies.
• Familiarity with DevOps tools and CI/CD pipelines.
• Excellent presentation and communication skills.
• Ability to travel up to 50% for work.

Benefits

• Work in a flexible and trusted environment.
• Opportunity to work with a global market leader.
• Be part of a team that values inclusivity and diverse backgrounds.
• Access to innovative technologies and solutions.
• Professional development and career progression opportunities.