Management Consultant for ServiceNow Employee Experience and HR Solutions - Remote

Overview

This role is for a Management Consultant specializing in ServiceNow Employee Experience and HR Solutions, focusing on digital transformation and client advisory.

In Short

• Serve as a primary executive point-of-contact on projects.
• Guide clients in defining their ServiceNow strategy.
• Understand customer requirements and align them with ServiceNow services.
• Monitor ongoing progress and manage client executives.
• Define technical and functional solutions aligned with client needs.
• Act as a liaison between clients and ServiceNow.
• Collaborate to resolve technical issues and manage scope creep.
• Build strong relationships with client executives.
• Advise on optimizing service management processes.
• Lead presentations and learning events for stakeholders.

Requirements

• 10+ years of management consulting experience.
• 8+ years of experience with ServiceNow and related solutions.
• Experience leading end-to-end transformation projects.
• ServiceNow certifications preferred.
• Excellent communication and presentation skills.
• Experience creating implementation design artifacts.
• Strong aptitude for visualizing complex concepts.
• Technical background in application development and integrations.
• Fluency in English; travel may be required.

Benefits

• Base pay of $146,400 - $256,200 plus equity and variable compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Flexible time away plan and family leave programs.