ServiceNow Solution Consultant - Remote

Overview

We are looking for a ServiceNow Solution Consultant with a strong understanding of business processes and the ServiceNow platform. This role is not focused on development, but rather on working closely with customers to understand their needs, identify opportunities for process improvement and automation, and demonstrate how ServiceNow can support and enhance their operations.

In Short

• Engage with customers to understand their processes, pain points, and goals.
• Identify opportunities where ServiceNow can drive value through automation and improved workflows.
• Facilitate workshops and presentations to showcase ServiceNow capabilities.
• Translate business requirements into platform solutions (in collaboration with technical teams).
• Stay up-to-date with ServiceNow’s evolving capabilities and industry best practices.
• Support pre-sales activities and contribute to proposals and solution designs.

Requirements

• Strong knowledge of the ServiceNow platform (across multiple modules).
• Excellent communication and stakeholder management skills.
• Ability to understand and map complex business processes.
• Experience in ITSM, ITOM, SPM, GRC, or other ServiceNow modules is a plus.
• Previous experience in a consulting or business analyst role is preferred.

Benefits

• Opportunities for professional development and training.
• Flexible working hours.
• Collaboration with a dynamic team.