Hyperscaler GTM Operations Manager - Remote

Overview

The Hyperscaler GTM Operations Manager role at ServiceNow involves supporting strategic Go-To-Market programs in collaboration with Hyperscaler and Partner teams, focusing on operational excellence and pipeline growth.

In Short

• Support execution of GTM programs for pipeline generation and partner enablement.
• Prepare and maintain reporting, dashboards, and analysis.
• Coordinate cross-functional activities and manage project timelines.
• Assist in developing program materials and stakeholder communications.
• Maintain program trackers and action logs.
• Partner with Sales, Marketing, and Enablement teams for smooth execution.
• Identify opportunities to streamline workflows and improve efficiency.
• Support governance processes with program data and documentation.

Requirements

• Experience integrating AI into work processes.
• 5+ years in GTM Operations or related fields.
• Strong understanding of GTM processes and lead-to-cash lifecycle.
• Ability to manage multiple tasks and stakeholders.
• Solid analytical skills in reporting and data interpretation.
• Strong communication skills across functions.
• Experience with CRM and GTM systems (e.g., Salesforce).
• Proven collaborative skills and attention to detail.
• Bachelor’s degree or equivalent experience.
• Bonus: Familiarity with Hyperscaler cloud ecosystems.

Benefits

• Base pay of $121,700 - $213,000 plus equity and variable compensation.
• Health plans, flexible spending accounts, and 401(k) with company match.
• Employee Stock Purchase Plan (ESPP) and matching donations.
• Flexible time away plan and family leave programs.