Director, Executive Strategy - Remote

Overview

The Director - Executive Strategy is a critically important role enabling the President, Global Customer Operations to work most effectively with internal and external stakeholders and will serve as the OGCO (Office of Global Customer Operations) strategy lead.

In Short

• Provide strategic counsel to senior executives on market matters.
• Support positioning ServiceNow as a thought leader.
• Understand market landscape and audience needs.
• Prepare the President for external engagements.
• Equip leadership with AI insights and strategies.
• Prepare presentations and reports for executive leadership.
• Build relationships with key stakeholders.
• Evaluate and improve communication activities.
• Align strategy with growth targets.
• Lead cross-functional strategic initiatives.

Requirements

• Experience with AI in work processes.
• 10+ years in management consulting.
• 7+ years in a strategic role in enterprise software.
• Track record supporting senior executives.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Exceptional project management skills.
• Ability to manage multiple priorities.
• Experience crafting executive-level strategies.
• Ability to manage through ambiguity.

Benefits

• Base pay of $189,100 - $331,000 plus equity and incentives.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Flexible time away plan and family leave programs.