Business Process Director - Remote

Overview

The Business Process Director will define and integrate business capabilities and processes across the organization, focusing on continuous improvement and alignment with strategic objectives.

In Short

• Define and integrate GTM business capabilities across the organization.
• Build a 2 to 3-year capability roadmap.
• Collaborate with enterprise and IT architecture teams.
• Transform operating processes in partnership with business stakeholders.
• Develop metrics to measure process improvement outcomes.
• Align activities with Program Managers and Change Management leaders.
• Provide business architectural analysis and insights.
• Drive growth mindset and continuous improvement.
• Input to enterprise-wide policies and capabilities roadmap.

Requirements

• Experience integrating AI into work processes.
• Minimum 10 years in business capabilities and process management.
• Experience leading end-to-end process improvement.
• Deep knowledge of Sales, Channel, and Professional Services processes.
• Expertise in performance metrics and process design.
• Experience in enterprise software/SaaS industry.
• Proven expertise in architectural concepts.
• Strong communication and collaboration skills.
• Six Sigma expertise is desirable.
• Experience training employees on standardization practices.

Benefits

• Inclusive work environment encouraging diverse backgrounds.
• Flexible work personas with trust and accountability.
• Opportunity to work with innovative AI technology.
• Professional growth and development opportunities.
• Supportive team culture focused on continuous improvement.