Service Management Group (SMG) is a leading experience management (XM) provider with a rich 30-year history, dedicated to transforming how brands leverage customer and employee insights to drive revenue growth and operational efficiencies. Specializing in serving restaurants, retailers, and other location-centric consumer businesses, SMG uniquely combines an enterprise software platform with professional services. This innovative approach helps brands generate new revenue, enhance existing revenue streams, and reduce detractors. SMG fosters a dynamic work environment that emphasizes learning, collaboration, and inclusivity, making it an exciting place for technology enthusiasts to advance their careers.