Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a L3 Support Java:

In Short

Provide L3 technical support for mission-critical Java-based applications in production environments.
Diagnose and resolve complex issues across Java/J2EE (REST API, Servlets, Spring, Hibernate), multi-server environments (WebLogic, WebSphere, JBoss, Tomcat), and databases (DB2, Oracle, Sybase).
Execute and validate code changes (Java, Unix scripts, SQL) in production following SDLC compliance.
Collaborate with L2/L3 teams to troubleshoot incidents, problems, and changes using tools like ServiceNow and Jira.
Monitor systems using schedulers (Autosys, crontab) and ensure adherence to ITIL processes (Incident/Problem/Change Management).

Requirements

7-10 years of hands-on experience in Java development AND L2+/L3 production support.
Advanced expertise in: Java/J2EE stack: Servlets, JSP, JDBC, Struts, Spring, Hibernate.
Unix/Linux scripting (shell, Perl) and IDE tools (Eclipse, NetBeans).
CI/CD pipelines (Git, Jenkins) and application servers.
Proven ability to debug and modify code in production environments.
Fluency in ticketing systems (ServiceNow, Jira) and ITIL frameworks.
Advanced Oral English.

Benefits

Fully remote work environment.
Opportunity to work with leading technologies.
Join an award-winning employer.

Sequoia Connect

Sequoia Connect is an innovative platform dedicated to enhancing community management, monetization, and growth. It provides a comprehensive suite of modular tools that streamline operations for group leaders and event organizers, facilitating efficient management of memberships, events, and content delivery. By integrating various community management functions into a single user-friendly platform, Sequoia Connect empowers community leaders to focus on delivering value to their members, fostering engagement and a cohesive environment. The company supports creators, educators, and organizations in cultivating vibrant communities, while offering a collaborative work environment that values creativity and continuous improvement.

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