Overnight & Weekend On-Call Coordinator - Remote

Overview

An overview paragraph about the job

In Short

• Be the go-to support person for caregivers and clients during evenings, overnight hours, and weekends
• Answer incoming calls and respond quickly to urgent needs
• Fill last-minute call-offs and ensure all client shifts are covered
• Communicate schedule updates and support caregivers in real time
• Help resolve client concerns with professionalism and empathy
• Document all activity clearly and keep the operations team informed of any major issues

Requirements

• Strong communicator who is confident on the phone
• Quick thinker with solid problem-solving skills
• Highly reliable and responsive during scheduled on-call hours
• Organized and able to manage multiple situations at once
• Experience in home care, healthcare, or scheduling is a plus (but not required)

Benefits

• Flexible, remote work – support the team from anywhere
• Make a real difference – your work directly impacts quality of care for seniors
• Fast-paced and engaging – no two shifts are the same
• Great for problem-solvers who think quickly and stay calm under pressure
• Ideal for those looking to supplement income or work non-traditional hours