PICU Night Weekend Unit Coordinator - Remote

Overview

The PICU Night Weekend Unit Coordinator plays a vital role in supporting patients, families, and nursing staff by coordinating patient care services and ensuring exceptional customer service, reflecting the mission and values of Methodist Le Bonheur Healthcare.

In Short

• Provide support to patients, families, and nursing staff.
• Assist with coordination of patient care services.
• Facilitate electronic storage and retrieval of patient records.
• Ensure compliance with healthcare information privacy regulations.
• Respond to customer service concerns promptly.
• Support the timely use of medical record forms.
• Perform various administrative tasks as assigned.
• Utilize online tools for unit operations support.
• Maintain confidentiality of sensitive data.
• Exhibit strong interpersonal communication skills.

Requirements

• Associate's Degree required.
• 1-3 years of administrative or clerical experience.
• Knowledge of medical terminology preferred.
• Experience with electronic medical record systems preferred.
• Strong customer service experience in retail or healthcare settings.
• Excellent written and verbal communication skills.
• Ability to handle basic office equipment and data entry tasks.
• Attention to detail and problem-solving skills.
• Ability to react quickly to emergency situations.
• Ability to handle narcotics as needed.

Benefits

• Opportunities for career growth and development.
• Recognition and respect for contributions.
• Supportive team culture.
• Commitment to high standards of care.
• Access to a large medical center.
• Low cost of living in the Memphis area.
• Engagement in community service.
• Comprehensive training programs.
• Work-life balance initiatives.
• Rewarding and fulfilling work environment.