Client Service Representative - Remote

Overview

Join Sedgwick as a Client Service Representative and be part of a meaningful organization that values empathy, accountability, and collaboration while providing innovative customer-facing solutions across various industries.

In Short

• Work in a global industry leader with a caring culture.
• Manage accounts and ensure customer satisfaction.
• Adjudicate complex customer claims.
• Leverage a broad network of experts for professional growth.
• Enjoy flexibility in work location and career path.
• Access diverse benefits for mental, physical, and financial well-being.
• Work in a team-oriented environment.
• Utilize advanced Microsoft Office skills, especially Excel.
• Participate in a quality program and additional duties as assigned.
• Contribute to a diverse, equitable, and inclusive workplace.

Requirements

• Bachelor's degree preferred.
• Two years of related experience.
• Excellent oral and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to meet performance competencies.
• Experience in account coordination or claims adjusting.
• Ability to work in a team environment.
• Interpersonal skills.
• Advanced Microsoft Office proficiency.
• Adaptability to perform other duties as assigned.

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional opportunities.
• Diverse benefits including medical, dental, and vision.
• 401K available from day one.