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Director of Service Delivery - Remote

Posted 3 days ago
Project Management
Full Time
USA
$120000 - $150000/year

Overview

As Director of Service Delivery, you will play a key role in revolutionizing how services are delivered across Securitas North America, driving operational excellence and leading transformative initiatives.

In Short

  • Drive digitization and enhance operational tools.
  • Lead change and foster continuous improvement.
  • Collaborate with cross-functional teams.
  • Analyze data and improve service delivery.
  • Track service delivery metrics and performance.
  • Facilitate strategic communication across teams.

Requirements

  • Undergraduate degree or equivalent experience.
  • 5+ years in client lifecycle management or service delivery.
  • Proven success in project and program leadership.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and presentation skills.
  • Ability to execute under pressure and deliver results.

Benefits

  • Competitive compensation and bonus eligibility.
  • Medical, dental, and vision insurance.
  • 10 days vacation, 4 floating holidays, and 6 sick days.
  • $500 monthly auto allowance.
  • 401k plan.
  • Supportive team culture in a respected organization.
Securitas Security Services logo

Securitas Security Services

Securitas Security Services is a leading global provider of advanced and sustainable security solutions, operating in 47 countries with a workforce of 355,000 employees serving over 150,000 clients. With a commitment to making the world a safer place, Securitas plays a vital role in protecting its clients and society at large. The company emphasizes a strong corporate culture centered around the values of Integrity, Vigilance, and Helpfulness, guiding its actions and fostering a diverse and inclusive workplace. With over 80 years of experience, Securitas is recognized as a trusted partner for businesses and an employer of choice for candidates worldwide.

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