Child Support Case Manager - Entry - Remote

Overview

The Oregon Department of Justice’s Division of Child Support (DCS) is seeking to hire a Child Support Case Manager (Entry) for our Gresham office. This role involves supporting parents to support children through the child support program.

In Short

• Position requires attention to detail, consistency, and organization.
• Work hours are 8 a.m. – 5 p.m., Monday through Friday.
• Review case documents to determine child support orders.
• Contact customers and service providers for information gathering.
• Establish, modify, and enforce child support orders.
• Apply federal and state laws and agency policies.
• Verify payment disbursement and accuracy of claims.
• Complete and file legal documents.
• Opportunity for career advancement within the Department of Justice.
• Inclusive work environment that values diversity.

Requirements

• Three years of experience working with the public or a Bachelor's Degree.
• Experience using personal computers and typical software.
• Ability to maintain professional composure in challenging situations.
• Adaptability to changes in job processes.
• Strong communication skills.
• Ability to complete assignments independently and on time.
• Experience in legal documentation preferred.
• Must pass a comprehensive background check.

Benefits

• Permanent, full-time employment with vacation and sick leave.
• 11 paid holidays and special days off.
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• Peer and management support.
• Opportunity for professional skills expansion.
• Eligibility for Public Service Loan Forgiveness.