Remote Otter LogoRemoteOtter

Customer Support Associate - Remote

Posted 2 weeks ago
Second Nature logo

Second Nature

Customer Service
Full Time
United Kingdom
24000 - 26000 GBP/year

Share This Job!

Overview

The Customer Support Associate will help deliver the best customer service to members, supporting them throughout their journey with Second Nature.

In Short

  • Location: fully remote working - UK only
  • Hours: Full-time, 40 hours per week
  • Salary: £24,000 - £26,000
  • Support members via email and phone
  • Problem-solve simple and complex queries
  • Deliver high customer satisfaction
  • Handle customer complaints with empathy
  • Communicate with diverse backgrounds
  • Gain insights into members' experiences

Requirements

  • Strong communication skills
  • Empathy and patience
  • Ability to problem-solve
  • Experience in customer service preferred

Benefits

  • Work with a mission-driven team
  • Opportunity to positively impact lives
  • Remote working flexibility
  • Competitive salary

Similar Jobs:

Proof logo

Customer Support Associate - Remote

Proof

2 days ago

Join Proof as a Customer Support Associate to help customers with critical transactions in a supportive and flexible environment.

Customer Support
Communication Skills
Problem Solving
Technical Issues
Worldwide
Full-time
Customer Service
Human Interest logo

Customer Support Associate - Remote

Human Interest

1 week ago

Join Human Interest as a Customer Support Associate to help customers maximize their retirement savings platform.

Customer Support
Problem-solving
Communication
Organizational Skills
UT, USA
Full-time
Customer Service
$17 - $20/hour
Gemini logo

Customer Support Associate - Remote

Gemini

2 weeks ago

Join Gemini as a Customer Support Associate to enhance customer experience and resolve inquiries effectively.

Customer Support
Zendesk
Communication
Problem Solving
UK
Full-time
Customer Service
Revalize logo

Customer Support Associate - Remote

Revalize

2 weeks ago

Join Revalize as a Customer Support Associate to provide exceptional software support while developing your professional skills.

Customer Support
SaaS
Technical Support
German
Worldwide
Full-time
Customer Service
PandaDoc logo

Customer Support Associate - Remote

PandaDoc

2 weeks ago

Join PandaDoc as a Customer Support Associate to deliver exceptional customer experiences and support.

Customer Support
Communication Skills
Multitasking
Customer Satisfaction
USA
Full-time
Customer Service
$62,000/year