Asset Management Product Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Direct engagement with client organizations and their users to understand their processes and integrate our software solutions to improve those processes.
• Be on the frontlines of modernizing government organizations with advanced software technologies.
• Work in small teams with an entrepreneurial attitude.
• Participate in small internal teams daily to constantly address issues and improve our software and services.
• Configuration and deployment of SaaS product updates for new and existing clients.
• Project tracking and status reporting to clients.
• Respond to client Support requests, phone calls and emails in a timely manner.
• Leverage Geographic Information System (GIS) and database technologies to deliver innovative solutions to clients.
• Train clients on how to use their Schneider Geospatial software products.
• Development of documentation and other reference materials to be used for implementation, training, and support.
• Remote and/or on-site installation, configuration, and testing of the solution(s) being implemented.
• Excellent communication, enunciation, and grammar skills are important.

Requirements

• BA/BS or Certificate in Civil Engineering, Public Works/Administration, Database Administration, GIS, Geography, Computer Science, MIS, or a related field; or a relevant combination of education and experience.
• Three years or more of GIS software experience is preferred.
• Three years of public works asset management implementation, training and support preferred.
• Strong desire to successfully and enthusiastically support software that is being used to solve customer problems.
• Experience with local government (county or municipal) operations, especially pertaining to infrastructure and asset management.
• Strong understanding of asset life cycle management, the impact of formal inspection and preventative maintenance programs on long-term capital programming, and the mathematics that support asset capital planning is a plus.
• Experience with Schneider Geospatial’s SimpliCITY software products is a strong plus.
• Experience with Structured Query Language (SQL) and Relational Database Management Systems (RDBMS) is a plus.

Benefits

• Collaborative and supportive environment that fosters innovation and creativity.
• Comprehensive and competitive benefit packages to support you and your family.
• Opportunities for continuous learning and growth within the organization.
• Future career paths in product management, project management, software testing/QA, data analysis, and development.