Technical Account Manager - Apprentice - Remote

Overview

Scalingo is a growing tech startup dedicated to creating a European sovereign cloud platform that simplifies the daily life of developers. Our solution allows for quick deployment and hosting of web applications and databases without requiring system administration or server management skills.

In Short

• Join as a Technical Account Manager apprentice focused on cloud technologies and customer support.
• Work under the supervision of an experienced Technical Account Manager.
• Facilitate the adoption of Scalingo services and anticipate client needs.
• Participate in client environment analysis and tool integration.
• Collaborate with internal technical teams and the sales team.
• Help improve client follow-up and project documentation.
• Contribute to the creation of internal tools and knowledge bases.
• Work in a flexible environment with telecommuting options.
• Engage with clients to enhance their experience and satisfaction.
• Participate in quarterly meetings at the main office in Strasbourg.

Requirements

• Previous experience in a technical environment or digital services company.
• Familiarity with Linux, programming languages, databases, and log analysis tools.
• Strong writing and presentation skills.
• Interest in project management and a desire to work in a functional role.
• Customer-centric mindset and willingness to learn from experienced professionals.

Benefits

• Work on cutting-edge cloud technology projects.
• Collaborative culture with a focus on autonomy and knowledge sharing.
• Flexible work environment with remote work options.
• Comprehensive health coverage, telecommuting allowance, meal vouchers, and discounts.