Virtual Assistant - Customer Service & Administrative Support - Remote

Overview

This role involves providing customer service and administrative support for a leading swim education brand, focusing on student enrollment and communication.

In Short

• Fully remote position.
• Support student enrollment and customer communication.
• Coordinate scheduling and administrative operations.
• Manage customer inquiries through calls and emails.
• Maintain accurate records using CRM systems.
• Assist with operational and marketing support.
• Opportunity for career growth within customer experience.
• Stable, full-time remote work environment.
• Training and development support provided.
• Work with a nationally recognized swim education brand.

Requirements

• Minimum 2 years of customer service experience.
• Experience in scheduling and coordinating appointments.
• Proficient in handling customer communication.
• Familiarity with CRM systems like HubSpot.
• Strong multitasking and administrative skills.

Benefits

• Stable compensation in USD.
• Career growth opportunities.
• Supportive remote work culture.
• Long-term development with U.S. businesses.
• Professional training and support.