Customer Support Specialist - Driver Communications - Remote

Overview

Bungii is seeking a Customer Support Specialist focused on Driver Communications to support its driver network and ensure smooth delivery operations in a fast-paced environment.

In Short

• Serve as the primary support contact for drivers.
• Assist drivers through live communication channels.
• Troubleshoot operational issues in real time.
• Maintain accurate records of interactions and incidents.
• Collaborate with internal operations teams.
• Work in a flexible schedule with rotating shifts.
• 3-4 weekend shifts per month required.
• Ideal for those thriving in technology-driven logistics.
• Long-term remote opportunity with career growth.
• Requires strong communication and organizational skills.

Requirements

• Previous experience in customer service or logistics support.
• Strong written English communication skills.
• Ability to work effectively under pressure.
• High attention to detail and organizational skills.
• Comfortable working independently in remote teams.
• Flexible availability due to rotating schedules.
• Experience supporting drivers or gig operations is preferred.

Benefits

• Long-term remote opportunity.
• Professional development and career growth opportunities.
• Collaborative remote team environment.