Scheduling Coordinator - Remote

Overview

A dedicated and detail-oriented individual is needed to confirm doctors’ appointments and schedule medical assistance transportation for clients, ensuring timely communication between medical providers and transportation services.

In Short

• Confirm doctor’s appointments for the next day.
• Communicate patient details without disclosing medical reasons.
• Coordinate transportation for patients to and from medical appointments.
• Maintain confidentiality and adhere to data protection standards.
• Spend extended periods on hold with transportation providers.
• Minimum 1 year of experience in customer service or administrative role.
• Strong verbal communication skills required.
• Proficient in scheduling software, preferably Traumasoft.
• Familiarity with Medicaid processes is desirable.
• Ability to work independently and manage multiple tasks.

Requirements

• Experience in customer service or administrative tasks.
• Attention to detail and effective communication skills.
• Strong organizational skills and reliability.
• Technical proficiency with phone systems and data entry tools.
• Experience with scheduling software.
• Confidentiality and privacy compliance knowledge.

Benefits

• Work remotely from home.
• Contribute to essential services in healthcare.
• Opportunity to make a meaningful impact on patient care.
• Flexible working hours within set schedule.
• Supportive work environment.