ServiceNow Developer - Remote

Overview

Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developing scoped applications on top of it. The primary purpose of this role is to support the creation of our ServiceNow-based application called "Zero Touch Mobility." The candidate will be a key member of a growing team dedicated to building this one-of-a-kind application designed for installation into enterprise customers.

In Short

• Collaborate with cross-functional teams to design, develop, and maintain the "Zero Touch Mobility" ServiceNow-based application
• Develop and maintain integrations between the "Zero Touch Mobility" application and other enterprise systems, including mobility applications
• Develop and implement CI/CD pipelines and automation processes to enable efficient application deployment and updates
• Manage version control, code repositories, and release management for scoped applications using GitHub
• Utilize JIRA and PPM tools for project tracking, issue management, and resource allocation
• Provide technical support and troubleshooting for the "Zero Touch Mobility" application
• May be involved in T3 support, assisting with complex technical issues
• May participate in customer-specific implementations, tailoring the application to meet specific client needs
• Contribute to technical documentation, ensuring that it is accurate and up-to-date.
• Apply product development methodologies such as SCRUM and Agile to enhance project efficiency and effectiveness

Requirements

• Strong understanding of ServiceNow technology
• Experience in developing scoped applications
• Knowledge of enterprise mobility ecosystem and applications
• Familiarity with CI/CD processes
• Proficiency in GitHub for version control
• Experience with JIRA and PPM tools
• Ability to provide technical support and troubleshooting
• Experience with SCRUM and Agile methodologies
• Strong communication and collaboration skills
• Ability to stay current with best practices and emerging technologies

Benefits

• Opportunity to work on innovative projects
• Collaborative work environment
• Access to professional development resources
• Flexible working arrangements
• Competitive salary and benefits package