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Technical Writer - Remote

Posted Yesterday
Writing
Full Time
Mexico

Overview

An experienced Technical Writer is needed to create user-friendly product documentation and learning materials that enhance customer self-service and support AI-driven experiences.

In Short

  • Join a growing Technical Documentation team at Samsara.
  • Create clear product documentation and troubleshooting guides.
  • Collaborate with Product Managers and Support Engineers.
  • Utilize AI tools to enhance content workflows.
  • Manage complex content projects effectively.
  • Work in a fully remote position open to candidates in Mexico.
  • Contribute to a culture of growth and collaboration.
  • Help improve customer self-service and product adoption.
  • Be part of a team that impacts essential global industries.
  • Enjoy a flexible and inclusive work environment.

Requirements

  • BA or BS in a related field or equivalent experience.
  • 5+ years of technical writing experience.
  • Experience with AI and automation in content workflows.
  • Strong project management skills.
  • Excellent command of the English language.
  • Familiarity with CMS systems like Paligo or Zendesk Guide.

Benefits

  • Competitive total compensation package.
  • Remote and flexible working options.
  • Health benefits.
  • Samsara for Good charity fund.
  • Opportunities for rapid career development.
Samsara logo

Samsara

Samsara (NYSE: IOT) is a leading innovator in the Connected Operations™ Cloud, providing a platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. With a focus on enhancing safety, efficiency, and sustainability across critical industries such as agriculture, construction, transportation, and manufacturing, Samsara is at the forefront of digital transformation. The company boasts a diverse range of product solutions, including Video-Based Safety, Vehicle Telematics, and Equipment Monitoring, and is committed to fostering a collaborative and inclusive work environment that values growth and customer success.

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