Healthcare Engagement Specialist - Remote

Overview

Salvo Health is looking for an experienced Engagement Specialist to conduct outreach and enroll patients in Salvo Health care - helping them get set up with ongoing support and guidance around their GI conditions.

In Short

• Perform outbound calls to engage patients of practices and health systems.
• Enroll patients in Salvo’s program and schedule an initial virtual nurse visit.
• Use established call guides and FAQs to engage and educate patients.
• Assist patients in understanding the cost of the program.
• Ensure the highest quality customer service in every interaction.
• Accountable for meeting daily, weekly, monthly, or annual KPIs.
• Role is M-F with 8 hour shifts.

Requirements

• 3+ years work experience in an outbound call center or direct sales position.
• Healthcare and/or functional medicine experience preferred.
• Experience conducting phone conversations and navigating computer tools.
• Excellent interpersonal, verbal, and written communication skills.
• Experience handling confidential data.
• Goal-oriented with a focus on achieving sales objectives.
• Remote work experience preferred.
• Bi-lingual a plus (English/Spanish).

Benefits

• Inclusive and equitable work culture.