Sales Support Representative - Remote

Overview

Safe Step Walk-In Tub Company is seeking a motivated Sales Support Representative to provide exceptional service and set in-home sales appointments for our Safety Specialists, contributing to our mission of helping seniors retrofit their homes for safety and independence.

In Short

• Role involves processing inbound calls and responding to internet leads.
• Responsible for scheduling in-home sales visits for Safety Specialists.
• Must thrive in a fast-paced, evolving environment.
• Experience in a modern contact center is required.
• Must be available to work Sunday–Thursday or Tuesday–Saturday.
• Requires strong consultative sales skills.
• Ability to collaborate and understand geography is essential.
• Excellent verbal and written communication skills are necessary.
• Comfortable working remotely with video conferencing and messaging.
• Multi-tasking across various software platforms is required.

Requirements

• Proven track record in phone sales and lead setting.
• Experience in an automated contact center environment.
• Superior technical skills with various software tools.
• Strong understanding of North American geography.
• Ability to receive coaching and feedback effectively.
• Strong grammar and spelling skills.
• Willingness to work in a remote setting.
• Ability to multi-task effectively.

Benefits

• Health, dental, and vision insurance.
• Paid time off and life insurance.
• 401(k) with company match.
• Mental health coverage and family building benefits.
• Paid parental leave.
• Associate discounts and community involvement opportunities.
• Holistic approach to associates' well-being.