Senior Client Success Manager - Remote

Overview

As Senior Client Success Manager, you serve as the go-to point of contact for our valued clients, responsible for retaining clients, ensuring satisfaction, and growing revenues within your existing account base.

In Short

• Develop and oversee customized marketing strategies that align with client goals
• Understand clients’ businesses and become their trusted advisor
• Foster relationships with strategic partners for large clients
• Define and drive the marketing strategy for each client
• Provide actionable insights and recommendations based on performance
• Communicate with clients via phone/email and Zoom meetings
• Expand client relationships and grow revenues within accounts
• Analyze data from industry platforms and create performance reports
• Stay updated on industry trends and integrate new strategies
• Support the Client Success Director with reports and mentoring

Requirements

• Experience in client success or account management
• Strong understanding of digital marketing strategies
• Ability to analyze data and provide insights
• Excellent communication skills
• Proficiency in Google Ads and Microsoft Ads
• Ability to build strong client relationships
• Experience mentoring and leading teams

Benefits

• Competitive salary
• Comprehensive health benefits
• Opportunities for professional growth
• Flexible work environment
• Collaborative team culture