Manager, Field Reimbursement Services - Remote

Overview

The Manager, Field Reimbursement Services leads a team of field-based reimbursement managers and oversees the operations of a reimbursement program sourced by a pharmaceutical manufacturer client, focusing on team development, compliance, and client satisfaction.

In Short

• Lead a team of field-based reimbursement specialists.
• Manage day-to-day operations of the reimbursement program.
• Ensure compliance with client SLA agreements.
• Conduct training and performance evaluations for team members.
• Collaborate with clients and internal teams for effective communication.
• Monitor team performance and implement process improvements.
• Travel for in-person training and client meetings.
• Develop and execute projects to enhance reimbursement services.
• Provide consultative services for process improvement.
• Assist in career development opportunities for team members.

Requirements

• 6+ years of reimbursement experience.
• 2+ years of supervisory experience.
• 4-year degree in a related field or equivalent experience.
• Experience managing a field-based reimbursement team preferred.
• Proven account management experience in healthcare.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects effectively.
• Detailed understanding of process documentation.
• Collaborative and customer-focused mindset.
• Proficient in Microsoft Office Suite.

Benefits

• Competitive compensation package.
• Annual bonus and long-term incentive opportunities.
• Opportunities for career growth.
• Diverse and inclusive work environment.
• Flexible hours and paid benefits.
• Recognition as a