Technical Account Engineer - Remote

Overview

RunPod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to empower innovators and enterprises to unlock AI's true potential, driving technology and transforming industries. Join us as we shape the future of AI.

In Short

• Work closely with customers, sales, and support teams.
• Provide technical insights and resolve challenges.
• Enhance customer satisfaction and improve the platform.
• Troubleshoot complex technical issues.
• Utilize tools for root cause analysis and solutions.
• Communicate effectively with internal teams.
• Participate in sales meetings and provide architectural recommendations.
• Assist in product development and testing efforts.
• Create and maintain technical documentation.
• Deliver training sessions and webinars.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• 3+ years of software development experience in JavaScript, Go, or Python.
• Strong problem-solving skills.
• Excellent communication skills.
• Successful completion of a background check.

Benefits

• Competitive base salary ranging from $77,000 to $125,000.
• Stock options.
• Flexibility of remote work.
• Opportunity to grow with an innovative company.
• Generous vacation policy.