Professional Services Analyst - Remote

Overview

Rockerbox is the source of truth for marketing performance. As part of our scrappy and deeply analytical Professional Services team, you’ll be a core contributor to how we help customers make smarter, data-informed decisions. This role is hands-on, technical, and client-facing—ideal for someone early in their career who wants to grow as both an analyst and a strategic partner to marketers.

In Short

• Own the day-to-day work of designing, executing, and analyzing structured tests for Rockerbox clients
• Write SQL queries to extract and clean data from our warehouse
• Use Python or R to structure experiments and build analysis workflows
• Create and maintain Deepnote workbooks (or similar notebooks) to visualize test progress and results
• Translate findings into clear, actionable presentations for our customers
• Troubleshoot edge cases, data issues, and client-specific nuances
• Occasionally use external data (e.g., Google Analytics) to support an analysis or supplement insights

Requirements

• Experience writing SQL in a real-world environment (e.g., school projects, internships, or job settings)
• Proficiency in Python and / or R
• Familiarity with BI tools (Looker, Power BI, Tableau, etc.)
• Strong attention to detail, especially when working with incomplete or inconsistent datasets
• A creative approach to problem-solving using data
• Strong written and verbal communication skills—you're comfortable presenting your work

Benefits

• $75,000 - 90,000 base salary, depending on skills and experience; Equity options
• Remote-first - work anywhere in the US
• Health, vision, and dental insurance
• Unlimited PTO
• 10 Paid Holidays
• Rockerbox Unplugged - we shut down the last week of the year
• 12 weeks Parental Leave for all parents of a new child
• Traditional and ROTH 401k options
• $1000 annual training stipend
• Rockertreat! Annual company get-together