Revenue Specialist II, ROPS - Remote

Overview

The Revenue Specialist II, ROPS role at DaVita focuses on managing patient accounts and collaborating with insurance companies to maximize collections while providing excellent customer service.

In Short

• Develop and maintain relationships with insurance companies.
• Collect payments on outstanding patient balances.
• Research and resolve problem accounts.
• Identify trends in unpaid claims.
• Perform root cause analysis on underpaid claims.
• Use analytical skills for problem-solving.
• Work collaboratively with clinical personnel and teammates.
• Intermediate proficiency in Microsoft Office is required.
• Healthcare billing experience preferred.
• Embrace a fun, team-oriented culture.

Requirements

• High school diploma or GED required.
• Associate's or Bachelor's degree preferred.
• Strong analytical and critical thinking skills.
• Experience in healthcare and medical billing/collections is preferred.
• Demonstrated history of resolving challenging issues.
• Ability to communicate effectively via phone and email.
• Team-oriented mindset.

Benefits

• Comprehensive benefits including medical, dental, and vision.
• 401(k) match and paid time off.
• Professional development programs available.
• Fun, relationships-based workplace culture.
• Opportunity for career advancement.
• Access to family resources and counseling services.
• Generous profit-sharing program.