Service Coordination and Spare Parts Sales Employee (m/f/d) - Remote

Overview

You want to shape the service area of an innovative company?

As an employee in service coordination and spare parts sales, you will take over the planning and coordination of service operations and are responsible for the availability of spare parts. You will work closely with customers and ensure efficient order processing. Your tasks include creating maintenance offers, coordinating technical operations, and maintaining data in modern ERP systems.

The company specializes in cryogenic systems and offers tailored solutions for demanding customers worldwide. It focuses on innovation and sustainable technical solutions and provides its employees with a work environment that promotes growth and development. Cryogenic systems refer to technologies that utilize extreme cold to enable certain processes or applications.

Apply now as

Service Coordination and Spare Parts Sales Employee (m/f/d) – 50,000 - 60,000€ p.a.

In Short

• Coordination and planning of service operations in Germany and neighboring countries.
• Creation of maintenance offers and order processing in the ERP system.
• Spare parts procurement and monitoring of inventory levels.
• Data maintenance and documentation of service operations and spare parts orders.
• Customer communication and complaint handling.

Requirements

• Completed commercial training or a comparable qualification.
• At least 3 years of professional experience in service coordination, spare parts sales, or customer service.
• Very good German language skills (at least C1) and good English skills.
• Experience with ERP systems, preferably in the area of SAP or Microsoft Dynamics.
• Strong communication skills and teamwork ability.

Benefits

• Responsibility and Design: You take over the coordination and planning of service operations, both for domestic use and occasional foreign assignments.
• Career Development: Take advantage of opportunities for further development, such as training in service management or the option to move into a leadership position.
• Flexible Working Hours and Work-Life Balance: Benefit from flexible working hours, the possibility to work 1 day a week from home, and 30 vacation days for your personal recovery.
• Attractive Additional Benefits: In addition to a performance-oriented salary of €50,000 to €60,000 annually, you benefit from asset-building benefits, company pension schemes, mobile working options, and health promotion through a wellness card.