Customer Support Specialist - Remote

Overview

The Customer Support Specialist at RISK inc will provide exceptional service to customers through various communication channels, ensuring their inquiries are handled effectively.

In Short

• Learn necessary information for work.
• Assist customers through live support (chats, instant messengers, emails).
• Handle customer inquiries with a high level of service.
• Available to work night shifts.
• Collaborate with other departments to resolve issues.

Requirements

• Ukrainian native, Intermediate English.
• Good written communication skills.
• Empathy and stress tolerance.
• Basic computer skills.
• Ability to work from a personal laptop during training.

Benefits

• Remote work.
• 28 calendar days vacation.
• Paid sick leave.
• Learning coverage.
• Sport coverage.
• Medical insurance.