NetSuite Customer Education Marketing Specialist - Remote

Overview

The NetSuite Customer Education Marketing Specialist owns education marketing to existing RF-SMART for NetSuite customers. A creative thinker and problem solver, the Customer Education Marketing Specialist will have a direct impact on the retention and education of our customers through marketing campaigns and relationship building while living out the RF-SMART mission to transform customers and change lives.

In Short

• Support and execute personalized educational campaigns around new products for existing RF-SMART for NetSuite customers.
• Build relationships with RF-SMART for NetSuite customers to strengthen the brand and increase customer retention.
• Assist with event attendance promotion and speaker coordination for RF-SMART for NetSuite events.
• Conduct interviews to uncover partnership opportunities between customers, marketing, and sales teams.
• Review articles and maintain analytical data for the RF-SMART Knowledge Base.
• Own RF-SMART for NetSuite Super User customer education program.
• Meet or exceed lead, activity, content and/or education targets set by Marketing Manager.
• Host and produce Customer Support Webinars.

Requirements

• Bachelor's Degree or equivalent experience required.
• Strong copywriting skills are a must.
• Experience with a marketing automation system, preferably HubSpot.
• A rock star communicator that loves to meet new people.
• Must work well independently and be able to prioritize and meet deadlines.
• Excellent interpersonal, presentation, group, and phone skills.
• Must be creative, energetic, outgoing, and organized.
• B2B SaaS marketing experience preferred, but not required.
• Experience with the RF-SMART product preferred, but not required.

Benefits

• Join a culture that values growth, collaboration, and innovation.
• Work alongside a passionate team dedicated to making a difference for customers and employees.