Intake/Staffing Coordinator (Healthcare) - Remote

Overview

The Intake/Staffing Coordinator (Healthcare) will guide individuals and families through a structured onboarding process, ensuring smooth coordination between clients and internal teams.

In Short

• Serve as the first point of contact for client inquiries.
• Conduct structured intake calls and collect client information.
• Track client progress through onboarding stages.
• Accurately manage client information in the CRM.
• Assist with staffing support by matching professionals to cases.
• Ensure compliance and confidentiality in data handling.
• Work remotely with weekly team collaboration.
• Provide internal teams with updated client profiles.
• Participate in a supportive and collaborative team environment.
• Receive comprehensive training on tools and processes.

Requirements

• Based in Durban or North Coast, KZN.
• Excellent spoken and written English communication skills.
• Strong organizational skills and attention to detail.
• Tech-savvy with the ability to learn new systems quickly.
• Reliable internet and backup power.
• Prior experience in client coordination or customer service is a plus.
• Familiarity with CRM platforms like Zoho is advantageous.
• Background in onboarding or staffing support is a nice-to-have.

Benefits

• Stable remote opportunity.
• Set weekday schedule aligned with U.S. business hours.
• Supportive team environment.
• Comprehensive training on tools and processes.