Customer Strategy & Success Analyst - Remote

Overview

The Customer Strategy & Success Analyst position at Revenue Analytics offers a unique opportunity to join a growth stage SaaS company focused on empowering customers with predictive analytics for pricing decisions.

In Short

• Join a growth stage SaaS company in a customer-facing role.
• Leverage data analysis tools to drive pricing decisions.
• Collaborate with diverse teams to solve business problems.
• Proactively manage tasks across multiple customers.
• Utilize strong communication skills in a team environment.
• Work in a flexible environment with open PTO.
• Receive competitive benefits including 100% paid healthcare.
• Engage in a role that requires intellectual curiosity.
• Contribute to a company re-entering start-up mode.
• Be part of a team that drives millions in revenue uplift.

Requirements

• Bachelor’s degree with strong academic credentials.
• 1-2+ years of relevant customer-facing experience.
• Excellent written and verbal communication skills.
• Proficiency in Excel; SQL or BI tool experience is a plus.
• Creative analytical capabilities and problem-solving skills.
• Ability to manage tasks across multiple customers.
• Intellectual curiosity and eagerness to apply analytics.
• Excels in a collaborative team environment.

Benefits

• Competitive base salary.
• 100% paid healthcare for employees and families.
• 100% paid life insurance and disability coverage.
• 401k plan with generous match, vested immediately.
• Company issued cell phone or allowance and laptop.
• Open PTO plan and 9 paid holidays.
• Gym membership reimbursement.
• Flexible work arrangements.