Remote Patient Account Representative

Overview

Join our high-energy healthcare call center team at Revco Solutions, where we provide exceptional customer service to patients. As a Patient Account Specialist, you will assist patients in understanding their accounts and resolving their balances.

In Short

• Answer inbound calls from patients and address inquiries with empathy.
• Assist patients with insurance inquiries, claims, and billing matters.
• Provide information about medical procedures and services.
• Document patient interactions and update systems as per guidelines.
• Enjoy a performance bonus plan for top performers.
• Receive benefits such as medical, dental, vision, and life coverage.
• Participate in a 401(k) savings plan with company match.
• Benefit from paid time off and holidays.
• Work in a fast-paced environment with a compassionate team.
• Make a difference in patients' lives.

Requirements

• High school diploma or equivalent.
• Proficient in basic computer applications.
• Empathy and a genuine desire to help others.
• Strong attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and navigate computer systems efficiently.

Benefits

• Medical, dental, vision, life, and disability coverage.
• 401(k) savings plan with company match.
• Paid time off (PTO).
• Paid holidays.
• Performance bonus plan for top performers.