Insurance Follow-Up Specialist - Remote

Overview

The Insurance Follow-Up Specialist is responsible for ensuring the timely and accurate resolution of outstanding insurance claims, focusing on Blue Cross Blue Shield accounts and supporting the overall revenue cycle.

In Short

• Full-Time Remote position
• Conduct detailed analysis and follow-up on outstanding insurance claims
• Research and resolve claim denials and underpayments
• Prepare and submit claim documentation to payers
• Respond to payer and patient inquiries
• Utilize payer portals and patient accounting systems
• Identify trends in denials to improve processes
• Maintain accurate records of account activity
• Demonstrate strong communication skills
• Prioritize and organize daily workload effectively

Requirements

• 2 years of experience with insurance claims and medical billing
• Understanding of insurance terminology and remittance advice
• EPIC experience preferred
• Certificates or Medicare certification are a plus

Benefits

• Opportunity to work remotely
• Supportive work environment
• Potential for career advancement