Insurance Follow-Up Specialist - Remote

Overview

The Insurance Follow-Up Specialist at IVX Health plays a crucial role in ensuring the accuracy and efficiency of insurance claims, contributing significantly to patient care.

In Short

• Investigate and resolve insurance claim denials.
• Partner with payers for timely reimbursement.
• Manage CPT/HCPCS-related denials.
• Coordinate with front desk to optimize collections.
• Provide phone support to patients and insurance companies.
• Work in payer portals for efficient claim submission.
• Meet revenue cycle goals with timely follow-ups.

Requirements

• 5+ years in healthcare billing or claims.
• Strong knowledge of ICD-10, CPT, HCPCS.
• Experience with Medicare collections.
• Success with Blue Cross payers preferred.
• Experience with Medicaid and commercial plans.
• Familiarity with reimbursement regulations.
• Detail-oriented with analytical skills.
• Proficient in Microsoft Office Suite.
• Team player with a proactive mindset.

Benefits

• Comprehensive healthcare coverage.
• Flexible savings options.
• 401(k) retirement plan with company match.
• Disability coverage options.
• Education assistance and professional development.
• Charitable giving and volunteer programs.