Financial Counselor - Infusion Therapy - Remote

Overview

This role involves providing financial counseling to patients navigating insurance coverage and billing for infusion therapy, emphasizing clarity and compassion.

In Short

• Discuss insurance coverage with patients, including coinsurance, copays, and deductibles.
• Provide balance estimates and explain financial obligations clearly.
• Identify and enroll patients in financial aid programs.
• Manage applications through various payer and foundation portals.
• Coordinate payment arrangements pre- and post-treatment.
• Document all financial communications in relevant systems.
• Collaborate with clinical and billing teams for seamless patient experience.

Requirements

• Experience in a remote healthcare role and using Microsoft Teams and EHR platforms.
• Strong multitasking and troubleshooting skills.
• Experience in financial counseling or patient billing.
• Strong communication skills.
• Self-starter mindset with excellent organization.

Benefits

• Comprehensive healthcare coverage.
• Flexible savings options.
• 401(k) retirement plan with company match.
• Disability coverage.
• Education assistance and continuing education opportunities.