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Financial Counselor - Remote

Posted 1 week ago
Finance / Legal
Full Time
USA

Overview

The Financial Counselor at UMass Memorial Health plays a crucial role in assisting patients with financial eligibility for health insurance programs, ensuring they receive the necessary support and guidance.

In Short

  • Conducts interviews to assess applicants for financial assistance programs.
  • Determines eligibility for health insurance coverage.
  • Facilitates enrollment in health insurance programs.
  • Acts as a liaison for patients with various health agencies.
  • Provides price estimates and documents financial obligations.
  • Works with clinical areas and social services to ensure patient access to care.
  • Maintains compliance with departmental policies and regulations.
  • Participates in continuous training and recertification.
  • Demonstrates effective communication and customer service skills.
  • Maintains a professional and respectful environment.

Requirements

  • High School Graduate; CAC certification required within 45 days of hire.
  • Experience in healthcare or financial counseling preferred.
  • Strong data-entry and organizational skills.
  • Effective verbal and written communication skills.
  • Ability to work independently and prioritize tasks.
  • Must provide own transportation.
  • Bilingual skills are a plus.

Benefits

  • Signing bonus eligibility.
  • Comprehensive training and development opportunities.
  • Supportive work environment focused on respect and teamwork.
  • Opportunities for career advancement within the health system.
  • Access to a diverse community of professionals.

C.M.H

C210 Marlborough Hospital

UMass Memorial Health - Harrington Hospital, Inc. is a leading health system in Central Massachusetts, dedicated to exceptional patient care, academic excellence, and innovative research. With a workforce of over 16,000 employees, the organization fosters a collaborative environment where every individual is considered a caregiver, contributing to the healing process in unique ways. UMass Memorial Health emphasizes respect, diversity, and inclusion, encouraging applications from individuals with varied experiences and backgrounds. The hospital is committed to maintaining high standards of professionalism and quality improvement, ensuring a supportive atmosphere for both patients and staff.

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