Major Case Claims Team Lead, Auto Delivery & Rideshare - Remote

Overview

As a Claims Team Lead at Reserv, you will oversee a team of adjusters while providing leadership and technical support in managing claims for commercial auto delivery and rideshare clients.

In Short

• Lead a team of commercial auto adjusters.
• Implement best practices for claims handling.
• Align team with client expectations.
• Serve as a resource for escalated claims.
• Foster a positive work environment.
• Prepare and present claims reports to clients.
• Conduct training and onboarding for new hires.
• Handle moderate reviews and decisions on claims.
• Identify trends for team discussions.
• Support the claims manager in their absence.

Requirements

• Active insurance adjuster’s license.
• Bachelor's degree preferred.
• 8+ years of insurance claims experience.
• 3+ years of leadership experience.
• Experience with auto delivery and/or rideshare claims.
• Comfortable with technology.
• Strong attention to detail and integrity.
• Willingness to travel as needed.

Benefits

• Generous health insurance package.
• 401(k) retirement plan with matching.
• Competitive PTO policy.
• Generous family leave policy.
• Work from anywhere policy.
• Quality technology equipment provided.