APD Claims Team Lead, Auto Delivery & Rideshare - Remote

Overview

As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities, overseeing adjusting staff to service a commercial auto delivery & rideshare client.

In Short

• Lead and manage a team of claims adjusters.
• Ensure operational effectiveness through technology and analytics.
• Handle claims and provide coaching and feedback.
• Serve as a resource for escalated claims.
• Foster a positive work environment and promote teamwork.
• Prepare and present claims reports and analyses.
• Support onboarding and training of new hires.
• Demonstrate a commitment to quality and attention to detail.
• Act as a backup leader in the manager's absence.
• Engage in continuous improvement of claims processes.

Requirements

• Active insurance adjuster’s license.
• Bachelor's degree preferred.
• 5+ years of insurance claims experience, preferably in auto.
• 3+ years of leadership experience, ideally remote.
• Experience with auto delivery and rideshare claims.
• Comfortable with technology and process evolution.
• Strong integrity and accountability.
• Willing to travel for client needs.

Benefits

• Generous health-insurance package.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Family leave policy after 8 months of work.
• Work from anywhere policy.
• Quality technology equipment provided.