APD Claims Adjuster, Auto Delivery & Rideshare - Remote

Overview

The APD Claims Adjuster will manage claims for commercial auto delivery and rideshare, ensuring high-quality customer service and timely resolution.

In Short

• Support delivery and rideshare auto physical damage claims.
• Interact with drivers and third parties to resolve claims.
• Balance high-volume claims with excellent customer service.
• Collaborate with product and engineering teams to refine processes.
• Provide prompt and courteous service to policyholders and claimants.
• Manage an inventory of claims and establish reserves.
• Ensure compliance with regulations and policy provisions.
• Negotiate settlements with claimants and insureds.
• Engage in continuous learning and professional development.
• Work in a tech-driven claims organization.

Requirements

• Bachelor's degree or equivalent experience.
• Active insurance adjuster’s license.
• Minimum of 3 years in commercial auto delivery and rideshare claims.
• Knowledge of state regulations and policy provisions.
• Ability to analyze data and make decisions.
• Curiosity and motivation for problem-solving.
• Willingness to travel for client needs.
• Experience with rideshare claims is required.
• Effective communication skills.
• Desire for continuous professional development.

Benefits

• Generous health insurance package.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Family leave policy after 8 months of work.
• Work from anywhere to enhance work-life balance.
• Quality equipment provided for work efficiency.