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Assistant Manager - Specialized Services - Remote

Posted 7 weeks ago

Overview

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms.

In Short

  • Support the Manager in managing the department.
  • Ensure efficient operations and lead the team to achieve company goals.
  • Manage complex accounts and processes including bankruptcy and legal claims.
  • Oversee team performance and support staff development.
  • Ensure compliance with company policies and procedures.
  • Handle customer inquiries and resolve issues promptly.
  • Assist management in responses to audits and exams.
  • Monitor scheduling and adherence for the team.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • 3-5 years of experience in collections, litigation, or bankruptcy.
  • Strong knowledge of federal regulations and compliance.
  • Experience with drafting and filing legal documents.
  • Prior experience negotiating with vendors preferred.
  • Understanding of legal procedures and processes.
  • Excellent written and verbal communication skills.
  • Ability to lead and inspire teams.
  • Critical thinking and problem-solving skills.
  • Skilled with PC and Microsoft Operating Systems.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) program with Safe Harbor Match.
  • Accrued time off and company holidays.
  • 12-week Paid Parental Leave.
  • Market-driven salary and bonus opportunities.
  • Robust tech package for productivity.

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