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Engineering Manager, Site Reliability - Remote

Posted 2 days ago
DevOps / Sysadmin
Full Time
Canada

Overview

Replicant is seeking an Engineering Manager to lead the Site Reliability Engineering team, focusing on project execution and team development in a remote-first environment.

In Short

  • Support a collaborative working culture in a remote-first environment.
  • Leverage technical expertise to drive project success and maintain code quality.
  • Coach and mentor team members with individualized development plans.
  • Partner with teams to scale cloud infrastructure for operational excellence.
  • Cultivate a culture of shared ownership of platform reliability.
  • Oversee On-Call and Incident Management processes.
  • Collaborate to shape best practices across teams.

Requirements

  • 2+ years of experience leading remote teams in reliability or software engineering.
  • Ownership of high-impact projects from idea to completion.
  • Strong track record in delivering critical infrastructure.
  • Deep understanding of modern public cloud infrastructure and distributed systems.
  • Clear communication and collaborative planning skills.
  • Ability to turn abstract ideas into actionable plans.
  • Commitment to team growth and career development.
  • Data-informed decision-making skills.
  • Proficiency with tools like JIRA and Google Sheets.
  • Commitment to fostering team health and continuous improvement.

Benefits

  • Remote working environment respecting time zone differences.
  • Highly competitive salaries and equity.
  • Top-tier healthcare benefits.
  • Health and Wellness Perk.
  • Equipment Stipend.
  • Flexible vacation policy.
  • Team trips and offsites.
  • 5-week sabbatical after 4.5 years.
Replicant logo

Replicant

Replicant is a pioneering company in the field of Contact Center Automation, dedicated to transforming customer service through advanced AI technology. Founded on the belief that machines can engage in meaningful conversations, Replicant's AI platform enables businesses to automate common customer service calls, allowing human agents to focus on more complex issues. With a commitment to innovation, Replicant leverages Large Language Models (LLMs) to enhance customer interactions across various digital channels, providing 24/7 support without delays. The company has experienced significant growth, serving Fortune 500 clients and handling millions of AI calls monthly. Replicant fosters a collaborative and inclusive culture, emphasizing ownership, humility, and self-reflection among its team members.

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