Engineering Manager, Site Reliability - Remote

Overview

Replicant is a leader in Contact Center Automation, utilizing AI to transform customer service interactions through natural conversations across various digital channels.

In Short

• Lead the Site Reliability Engineering team in a remote-first environment.
• Drive project success through architecture shaping and code quality maintenance.
• Coach and mentor team members with individualized development plans.
• Partner with teams to scale cloud infrastructure for operational excellence.
• Promote a culture of shared ownership for platform reliability and performance.
• Oversee On-Call and Incident Management processes.
• Collaborate with leadership to establish best practices across teams.

Requirements

• 2+ years of experience leading remote teams in engineering.
• Proven ability to guide high-impact projects from idea to completion.
• Strong background in delivering critical infrastructure.
• Deep understanding of public cloud infrastructure and distributed systems.
• Excellent communication and planning skills.
• Ability to create incremental plans from abstract ideas.
• Commitment to team health and continuous improvement.

Benefits

• Remote working environment with respect for time zone differences.
• Highly competitive salaries and equity options.
• Comprehensive healthcare benefits.
• Health and Wellness Perk.
• Equipment Stipend.
• Flexible vacation policy.
• Team trips and offsites.
• Eligibility for a 5-week sabbatical after 4.5 years.